Negotiating specs - Supplier help system

Negotiating specs

At this stage you & your buyer are negotiating the specifications for the product(s) the buyer enquired about. There is no limit to how many times you may negotiate back and forth. You will receive a notification on the platform and by email each time you receive a new response.

Navigate to ‘RFQs’ under ‘My filing cabinet’.
Navigate to ‘RFQs pending my response’.
Choose an RFQ to respond to.
If you don’t want to negotiate specs for an RFQ for any reason, click on the ‘Decline’ link, fill in the reason for declination and submit it to the buyer.
Otherwise you can select the ‘Negotiate specs’ button.
If you already have this product in your sales catalogue, the system will view all variants you have of this product allowing you to choose any of them to respond with, or you can choose to start your RFQ response from scratch.
Click on the ‘Negotiate' button.

Review the buyer’s response (You can view full negotiation history for each field by clicking on ‘Previous negotiations’ link at top of each field).
Submit your product specifications, price, minimum order and other relevant fields.
Expand the ‘Product details’ tab to review your response details then ‘Submit’ your revised response.

After buyer responds to the RFQ, you can accept specs directly if you are happy with buyer’s response by clicking on ‘Accept specs and respond’ link, OR if you are not fully satisfied with buyer specs you can always ‘Negotiate specs’ as shown in step 5 above.

If the buyer is not already in your buyers list and the product is not already in your sales catalogue the system will ask you to add them in order to start negotiations.

Choosing the ‘Start from scratch’ option means that you want to submit the product specifications manually instead of choosing one of your product variants.

You can choose to only respond to the buyer, or at the same time you can also add the newly submitted specs as a draft variant to your sales catalogue. There is no limit to how many times negotiations can be repeated. This is to ensure that both you and the buyer are 100% satisfied with the RFQ. A history of negotiations between you and buyer is fully logged and can be viewed in the ‘History of negotiations tab’ at the bottom of page. Your response will be sent back to the buyer, and you should be able to see the RFQ under “RFQs/ Pending buyer response” under “My filing cabinet”. If the RFQ is pending the buyer’s response and the buyer did not respond, or you no longer need this RFQ, click on the ‘Cancel RFQ’ link, fill in reason of cancellation and submit it to the buyer.